Healthcare Logistics Platform
Software for the physical side of healthcare operations — specimen transport, field workforce routing, and medical supply logistics, tracked in real time and connected to your clinical systems.
The problem
Where healthcare organizations get stuck
Field operations run on phone calls and spreadsheets
Dispatching couriers, phlebotomists, or field staff manually doesn't scale and leaves no real-time visibility into where people, samples, or supplies are.
Chain-of-custody and compliance are hard to prove
Specimen and medical supply logistics need auditable chain-of-custody records — hard to guarantee with manual, paper-based tracking.
Logistics data is disconnected from clinical and billing systems
Without integration back to the EHR, LIS, or billing system, logistics events (pickup, delivery, delay) don't trigger the workflows they should.
What we build
Capabilities
Route optimization & dispatch
Automated routing and dispatch for field staff and couriers based on location, priority, and capacity.
Real-time tracking
Live status tracking for shipments, specimens, and field visits, visible to ops and support teams.
Chain-of-custody documentation
Timestamped, auditable records for every handoff — critical for specimen and controlled-substance logistics.
Field workforce management
Scheduling, credentialing, and performance tracking for a distributed field workforce.
Clinical & LIS integration
Connect logistics events to lab information systems and EHRs via HL7 so results and orders stay in sync.
Exception & delay management
Automated alerts and workflows when a pickup, delivery, or visit is at risk of missing its window.
How we work
Our process
Map current field operations and logistics pain points
Design routing, dispatch, and tracking workflows around your operational model
Build the platform with real-time tracking and mobile field tooling
Integrate with LIS, EHR, or billing systems as needed
Pilot with a subset of routes or staff before full rollout
Related services
How we deliver this
FAQ
Common questions
Related solutions
Ready to talk about your healthcare logistics platform project?
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