Observance Solutions
Solutions / Remote Patient Monitoring

Remote Patient Monitoring (RPM)

Launch or scale a remote patient monitoring program with a platform that connects devices, care teams, and billing — built for CCM and RPM reimbursement workflows.

The problem

Where healthcare organizations get stuck

Device data doesn't reach care teams in a usable way

Readings from blood pressure cuffs, glucometers, and scales often arrive as noise instead of actionable, triaged alerts.

RPM and CCM billing requirements are easy to miss

Time tracking, care plan documentation, and monitoring-day requirements for CPT billing codes are hard to manage manually and put reimbursement at risk.

Care teams are overwhelmed by alert volume

Without smart triage and thresholds, RPM programs generate more alerts than a care team can realistically act on.

What we build

Capabilities

Medical device integration

Connect Bluetooth and cellular-enabled BP cuffs, glucometers, pulse oximeters, and scales from leading device vendors.

Care team monitoring dashboards

Triaged, threshold-based dashboards that surface the patients who need attention first.

Billing-ready time & documentation tracking

Automatic tracking of monitoring days, device data transmission, and clinical time to support RPM/CCM CPT code documentation.

Patient mobile experience

Simple patient apps for device pairing, symptom check-ins, and care team communication.

Care plan & task management

Structured care plans, follow-up tasks, and escalation workflows tied to patient risk levels.

Reporting for payers & compliance

Audit-ready reporting to support payer requirements and internal quality programs.

How we work

Our process

1

Define your RPM/CCM program model, device fleet, and reimbursement workflow

2

Design device integration architecture and alert/triage logic

3

Build care team dashboards and patient-facing app

4

Implement billing-ready time and documentation tracking

5

Pilot with a patient cohort, then scale across your population

FAQ

Common questions

We've integrated Bluetooth and cellular-enabled blood pressure cuffs, glucometers, pulse oximeters, weight scales, and continuous glucose monitors. If your device vendor exposes an API or SDK, we can typically integrate it.

Ready to talk about your remote patient monitoring (rpm) project?

Tell us what you're building. A senior healthcare technologist — not a salesperson — will get back to you within one business day.