Observance Solutions
Solutions / Integration & Interoperability

Integration & Interoperability Solutions

A durable interoperability layer for your platform — EHRs, clearinghouses, labs, and pharmacies connected through FHIR, HL7, SNOMED CT, and X12, so every new data source doesn't mean a new one-off project.

The problem

Where healthcare organizations get stuck

Every new data source becomes a bespoke project

Without a shared interoperability layer, each new EHR, lab, or clearinghouse connection gets built from scratch, with its own mapping logic and failure modes.

Clinical terminology doesn't line up across systems

Diagnoses, labs, and medications arrive coded differently across sources — without SNOMED CT, LOINC, and RxNorm mapping, downstream logic and analytics break.

Claims and eligibility data live outside the clinical picture

Clearinghouse and payer data (eligibility, claims, remittance) often sits in a separate system from clinical data, making it hard to get a complete patient or operational view.

What we build

Capabilities

FHIR-based integration hub

A central FHIR R4 data layer that normalizes data from every connected source into one consistent model.

HL7 v2 & clearinghouse connectivity

ADT/ORM/ORU interfaces alongside X12 270/271 eligibility and 837 claims connections via major clearinghouses.

Clinical terminology mapping

SNOMED CT, LOINC, ICD-10-CM, and RxNorm mapping so data means the same thing everywhere it lands.

SMART on FHIR app support

OAuth 2.0/SMART on FHIR authentication for EHR-launched apps and marketplace listings.

Integration monitoring & error handling

Pipeline monitoring, retry logic, and alerting so failed syncs get caught before they become data gaps.

Audit-ready data lineage

Track where every piece of data came from and when, supporting compliance and troubleshooting.

How we work

Our process

1

Inventory data sources and target interoperability standards (FHIR, HL7, X12, terminology)

2

Design the integration hub architecture and canonical data model

3

Build connections incrementally, starting with your highest-value data source

4

Implement terminology mapping and validation

5

Monitor, harden, and expand to additional sources over time

FAQ

Common questions

Integration Services describes how we deliver individual integration projects. This solution is about designing a reusable interoperability layer up front, so each new EHR, clearinghouse, or lab connection plugs into shared infrastructure instead of starting over.

Ready to talk about your integration & interoperability project?

Tell us what you're building. A senior healthcare technologist — not a salesperson — will get back to you within one business day.