Observance Solutions
Solutions / Clinical Decision Support

Clinical Decision Support

We build intelligent clinical decision support solutions that turn complex clinical and patient data into actionable insights — integrating EHRs, clinical documents, and patient records to surface relevant information at the point of care.

The problem

Where healthcare organizations get stuck

Relevant clinical information is scattered across systems

Clinical and patient data lives across EHRs, clinical documents, and patient records, making it hard to surface the right information at the moment a care decision is being made.

Clinical risk and care gaps are easy to miss

Without decision support built into the workflow, risk factors, care gaps, and medication-related concerns can go unnoticed until they become urgent.

Generic alerts get ignored, not acted on

Decision support that isn't grounded in real clinical and patient context produces noisy, generic alerts that erode clinician trust instead of earning it.

What we build

Capabilities

EHR & clinical data integration

Integrate data from EHRs, clinical documents, patient records, and healthcare workflows into a single point-of-care view.

Clinical risk identification

Surface clinical risk factors so care teams can act before they escalate.

Care gap & quality measure insights

Highlight care gaps and quality measure opportunities directly in the clinical workflow.

Medication-related insights

Surface medication-related insights relevant to the patient in front of the clinician.

Patient-specific recommendations

Generate patient-specific recommendations that combine clinical rules with individual patient context.

Rules-based logic & AI

Combine healthcare domain knowledge, rules-based logic, and AI, keeping the clinician at the center of every decision.

How we work

Our process

1

Map the clinical workflow and decision points where support adds the most value

2

Identify and integrate the EHR, clinical document, and patient data sources needed

3

Design decision logic combining rules-based validation and AI where appropriate

4

Build point-of-care surfaces that fit naturally into clinical workflow, not around it

5

Pilot with a clinical team and refine based on real-world usage and feedback

FAQ

Common questions

No. We design decision support to keep the clinician at the center of the workflow, surfacing relevant information and recommendations rather than making decisions automatically.

Ready to talk about your clinical decision support project?

Tell us what you're building. A senior healthcare technologist — not a salesperson — will get back to you within one business day.