Observance Solutions
Solutions / Healthcare Quality

Healthcare Quality & Clinical Measures

We build software that supports HEDIS and eCQM-based quality measurement, reporting, and clinical workflows — turning complex measure requirements into scalable digital workflows integrated with your EHR, RPM, CCM, and AWV systems.

The problem

Where healthcare organizations get stuck

Quality measure requirements are complex and constantly evolving

Translating HEDIS and CMS eCQM specifications into working software logic is detailed, technical work that's easy to get wrong and expensive to redo.

Quality data lives across disconnected systems

Patient-level measure evaluation depends on clinical and patient data spread across EHR, RPM, CCM, and AWV systems that don't naturally talk to each other.

Manual tracking limits how many gaps your team can close

Without integrated care-gap workflows, identifying and acting on quality gaps in time to affect a measurement period is largely a manual, reactive process.

What we build

Capabilities

HEDIS measure implementation

Build measure logic aligned to HEDIS specifications, from data collection through scoring.

CMS eCQM support

Implement CMS electronic clinical quality measures (eCQMs) and the reporting workflows they require.

Clinical quality reporting

Reporting and dashboards that surface measure performance for clinical and operational teams.

Patient-level measure evaluation

Evaluate quality measures at the individual patient level to drive targeted, timely action.

Care-gap identification & workflows

Structured workflows that surface care gaps and route them to the right team member to close.

EHR, RPM, CCM & AWV integration

Integrate quality measure logic directly into EHR, remote patient monitoring, chronic care management, and Annual Wellness Visit workflows.

How we work

Our process

1

Map your quality measure set (HEDIS, eCQM, or both) and current data sources

2

Design measure logic, scoring, and reporting aligned to specification requirements

3

Integrate with your EHR, RPM, CCM, AWV, or care management systems for patient-level data

4

Build care-gap identification and workflow routing for clinical and care teams

5

Validate against measurement periods and iterate as specifications update

FAQ

Common questions

Yes. We've worked with HEDIS measures, CMS eCQMs, clinical quality reporting, and patient-level measure evaluation, translating complex measure requirements into scalable digital workflows that help healthcare organizations improve quality performance while reducing manual effort.

Ready to talk about your healthcare quality & clinical measures project?

Tell us what you're building. A senior healthcare technologist — not a salesperson — will get back to you within one business day.